Frequently Answered Questions

Here are some common questions. If you don’t see you’re answer here, you will find a form at the bottom of this page where you can ask us.

We will typically be in touch within just a few minutes.

Does your putting turf simulate real grass?

Would PING choose our turf, if it wasn’t the best?

Pro Putt Systems is a division of East Coast Synthetic Turf, where we have been building artificial putting greens for nearly ten years.

We have been a top franchise for Mirage Turf International for a long time and we are not only believers in this turf we are consumers of this turf.

Mirage is by far, hands down, the best putting turf in the synthetic putting world. Mirage has spent a fortune developing TourPutt, the turf we use here at Pro Putt and there is simply no way to really know the difference until you experience the best indoor putting greens.

There are virtually no similarities to Mirage TourPutt and the turf you may be used to or the turf carpet you play on at the mini-golf course. This turf offers the very best roll and the very best reaction to short game practice shots.

You can see the quality in this turf right here in this close up picture:

Can I Order from Europe?

Please visit here to order a green shipped to Europe.

Do You Install Custom Golf Rooms or Golf Studios?

Yes, we install fully customized golf rooms at residences, commercial facilities, colleges and golf clubs in the Eastern United States. You can turn your home into a golf practice dream come true. We also offer special pricing for colleges with golf teams who are seeking to bring their practice indoor during the winter months.

We also assist in the design and layout to be sure you’re getting the absolute best practice out of your square footage.

We have experience installing everything from golf room putting greens, hitting nets, chipping areas, full golf studios and simulator packages. We have full time crews who will travel to your location and turn your indoor golf dreams into a reality!

How do I get a Chipping Pad?

Chipping Pads measure a circle 48 inches in diameter, plenty of room to stand at the same level as the green and hit a variety of chip and pitch shots to your putting green.

If you want to order a Chipping Pad Only (no green), the price is $419 when ordered alone. Please fill out one of the contact forms on the site and put “Chipping Pad” in the subject line. We will be in touch with a Buy Now button.

But, if you want a chipping pad delivered with your putting green the price is only $319 (shipping included). When you “Check Out” you will see the discounted chipping pad available in both the Shopping Cart and in the Check Out pages.

The chipping pads are made from a special fringe material and commercial grade tee line material, very similar to the “Apron” of a Putting Green at your course. Visit Here for Information about our Multi-Surface Chipping Pads.

How do you get the ball to fall in a cup?

We use an interlocking base system called Tour Links, a maker of high tech base systems for large athletic fields. Mr. Barlow at Tour Links has made a special arrangement with us to use this high tech and high quality base system in our pre-packaged putting greens.

The base panels come in various geometric shapes and sizes but the main size is a panel that measures 22.75” x 22.75” square. These brilliantly designed base panels are exactly 2 inches off the ground where the putting turf sits and there is a lip around the edges that will add an additional inch to keep the ball from rolling all over the place.

You can opt to have the 1 inch lip or you can opt to have fringe, discussed later.

These base panels lift the entire putting surface off the ground and the turf offers an additional .625’ or 5/8ths of an inch. The cups are build right into the putting surface and the base + turf create a drop into the cup of at least 2.625 inches.

Pro Putt Systems is the only company offering a pre-packaged green made from the best putting turf in the world and the best base in the world.

How long does it take to receive my green?

Any of our core pre-packaged models,

Tour Pro, Executive Tour Pro, Mini Tour, Euro Tour, Major Champion, Masters Model, Green Monster

Will ship from our shop in North Carolina within 7-8 days and delivery via UPS is usually 3-4 days. So, a totally of 12 days is the norm under regular conditions. Holidays such as Christmas can take a bit longer.

As you may have suspected, Pro Putt Greens incur a significant shipping expense with UPS. But, we actively watch shipping expenses and you will see that Pro Putt covers most of the shipping expense for you, usually 60% to 70% of the shipping expense is picked up by us.

Are your putting greens easy to install?

Online and Downloadable Putting Green Installation Guide – HERE

The base system fits together like a puzzle and is very difficult to get wrong. The turf will roll out like a beautiful new carpet. Broom sweep any fibers that may be on the surface or even vacuum. You’ll be ready to putt in about 20-25 minutes. These are true do it yourself putting greens.

When you order you will receive a link to the set up guide on our website which shows the exact set up of your model putting green.

Custom greens may take a little while longer but we will supply a design sheet that we use to set the green up prior to leaving our shop.

Do your greens hold up in harsh outdoor environments?

Our putting turf can withstand heat of up to 220 degrees Fahrenheit and can withstand incredibly low temperatures through multiple winters.

Remember this putting turf is designed to be used outdoors in any environment. We have gone back and putted on greens that were installed 9 – 10 years ago and they still roll fine.

Mirage International Turf 10 Year Warranty (543)

Are your greens portable?

Yes, these are fully portable putting greens. You can set up the putting green in your home and then take it apart in just a few minutes.

You can store or transport the base pieces in a specially designed duffel bag.

This is absolutely key for businesses that need to transport the putting greens to tradeshows or people who want to move their putting greens indoor in the summer and outdoors in the summer.

You will have an option at check out to purchase your Pro Putt Base Bags. Bags are not available without buying a putting green.

Can I have undulations in my greens?

Yes, you can add undulations that transition from 0.00 to 3 inches with specially designed Styrofoam shim system. Many people choose rubber shims which are much less expensive and allow for a lot of flexibility.

You can design any type of break you want, left to right sliders, right to left, double breakers, straight putts, pretty much anything you would expect to encounter on the golf course.

*NOTE – You can order specially designed shims from us however, Styrofoam Shims run from $94 for a 4 foot diameter circle that give 1 inch of lift – to $300 for a 7 foot diameter that offers 3 inches of lift. If you want them you can certainly order them at check out but, we have found that a little creativity (household items) you can customize your lift system and save a whole bunch of money.

Many people use a large zip-lock bag and partially fill it with sand to get creative with undulations.

I know, not much of a sales job there but, I’m trying to be as fair as possible

Can I really get realistic practice by using a Pro Putt Green?

Our greens offer real meaningful putting practice. They will simulate Bent Grass greens in almost every way, without the maintenance.

They take chip shots just like the real thing, the grass is designed so the ball actually checks up on chip shots.

The putting roll is simply perfect. The actual cup is .25″ smaller than regulation, a regulation cup is 4.25″ in diameter. Our cups are 4″, in order to maximize you practice sessions.

If it was junk, Professional Tour Players like Colin Montgomerie, Ricky Barnes and Ryan Moore certainly wouldn’t choose it. Neither would PING, Titleist or Puma .

Are you going to rip me off if I order a custom putting green?

No, custom doesn’t mean outrageously expensive at Pro Putt Systems. In most cases custom greens will run very similar to our pre-packaged greens in terms of cost per square foot.

Obviously, very unique designs and cuts will cost a slight bit more. Large greens that need to be shipped long distances can run a slight bit higher to cover freight service or UPS.

Contact us and let’s see what we can do for you.

Do I need to pour sand on my green?

No, these aren’t Southwest Greens like you see on TV. This turf is Mirage and Mirage does not need sand to function properly. You can read more about sand or lack of sand here.

I’m looking for a putting green for my business, can you help me?

You bet, we recently added trade show putting greens to the line of pre-packaged greens. Be aware that just because they are on the trade show green page, you can use them in your home, they’re just HUGE!

To augment your trade show or convention booth, there are very few choices that will perform better for you to generate great leads and engage show attendees.

Many people choose to set up the green at their trade shows and then set the green up in their office in between shows.

Do you rent putting greens for shows and charity events?

Unfortunately, if you live more than an hour from Charlotte, NC, we don’t ship these greens out for rental purposes.

If you are a non-profit or a company that is interested in using one of our putting greens as a tool for events. You would be better served to order a green to buy and keep for the future. The shipping expense of delivery to and back would simply not make sense.

If you have a particularly large putting green requirement and you are interested in renting a green for a longish event, 5 days or more, please contact us and we’ll consider an arrangement.

At the very least we may be able to arrange a referral to one of our dealers who may be local to you.

Any Questions We Didn’t Answer?